A Sears technician came by this morning to finish fixing our over-the-range microwave. We were his first stop of the day so he arrived a little before 8am. It wasn't Dave from all the other times, it was some other guy. What needed to be done to finish up was basically just removing one screw that was stuck 3/4 of the way in and replacing it with a new one, but it gave him a hell of a time. I lost count of how many times he had to go back out to his van, and in the end he was unable to get the screw removed and just had to cut the head off it and screw a nut on top of it. Not the most aesthetically pleasing solution, but it is hidden behind the cabinet doors so it's not like it's normally visible.
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