100+ degrees with no air conditioning

Our air conditioner hasn't been working at all this season. We had called American Home Shield who had assigned Service 1 Heating and Air. We actually had an appointment set up with them last month for a free A/C tuneup but he had called the day of to postpone because it needs to be a certain minimum temperature outside to do the tuneup properly. He said they would call back to set up another appointment but never did. That brings me to why they gave us a certificate for a free tuneup in the first place, which is because the last time they worked on their heater back in 2018 they failed to call us when the needed part came in so we had gone without heat unnecessarily for over a month. We had called last May to use this A/C tuneup certificate but again they never called us back. There have been other times that they were supposed to call us and didn't so this is a common theme with them. I say "them" but I think we've only ever had J.R. come out and 99% of the time when we call them we get voicemail so I kind of get the feeling they are a one-man operation. Looking over the Yelp review shows the same story over and over, with them either not showing up or not calling back.

Anyway, so we had an appointment set up for yesterday between 4pm and 6pm. JR arrived at 5:50pm, looked over our air conditioner and determined it had no more coolant/refrigerant in it. Apparently the cap on a valve had worked its way loose enough to cause a leak and so now it needs like a full gallon of coolant put back in which is going to cost a lot... he estimated like $500 a lot. And that's after the part that insurance covers. I can't help but think this could have been avoided if he had actually done a tuneup on the A/C last summer. JR was supposed to call our insurance first thing this morning to tell them the repair cost and they were supposed to call to tell us how much we would owe if we went through with it. We received no call from him or them all day. He gave me his cell number yesterday so I could contact him and I tried a few times but he never responded. So once again we have another day of 100+ degree weather without air, and no idea what is going on.

Thankfully, our friend Victor had a spare window A/C unit which he brought over yesterday evening and helped get set up so we were able to sleep in a nice cool room last night. With how hot it is I wish we could have spent all day in the bedroom but there was just too much to do. I'm definitely looking forward to heading back in there tonight for some sweet, sweet relief. How did people live in this weather before air conditioning?!